30 Lessons in 30 Years
Zeb Alford • April 8, 2025
30 Things I’ve Learned About Detailing Since Starting My Business
- Attention to Detail is Everything
- Customer Trust is Priceless
- Quality Tools Matter
- The Learning Never Stops
- Time Management is Key
- Protecting Paint is Just as Important as Cleaning It
- It’s Not Just About Cars
- Have a Process
- Use the Right Products for the Right Job
- Clients Appreciate Transparency
- Marketing is a Must
- Don’t Cut Corners
- Equipment Maintenance is Critical
- Build Relationships
- Patience is a Virtue
- Pricing Can Be Tricky
- Understand Your Costs
- Customer Feedback is Invaluable
- There’s No Substitute for Experience
- Protecting Your Brand is Essential
- Don’t Underestimate the Power of a Good Website
- Focus on Customer Satisfaction, Not Just Money
- Understand the Science of Clean
- Perseverance Pays Off
- Offer Packages, Not Just Individual Services
- Keep Learning About New Products
- Don’t Be Afraid to Charge What You’re Worth
- Your Team is Your Biggest Asset
- Networking is Important
- Enjoy the Journey
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