30 Lessons in 30 Years

Zeb Alford • April 8, 2025

30 Things I’ve Learned About Detailing Since Starting My Business



  1. Attention to Detail is Everything
  2. Customer Trust is Priceless
  3. Quality Tools Matter
  4. The Learning Never Stops
  5. Time Management is Key
  6. Protecting Paint is Just as Important as Cleaning It
  7. It’s Not Just About Cars
  8. Have a Process
  9. Use the Right Products for the Right Job
  10. Clients Appreciate Transparency
  11. Marketing is a Must
  12. Don’t Cut Corners
  13. Equipment Maintenance is Critical
  14. Build Relationships
  15. Patience is a Virtue
  16. Pricing Can Be Tricky
  17. Understand Your Costs
  18. Customer Feedback is Invaluable
  19. There’s No Substitute for Experience
  20. Protecting Your Brand is Essential
  21. Don’t Underestimate the Power of a Good Website
  22. Focus on Customer Satisfaction, Not Just Money
  23. Understand the Science of Clean
  24. Perseverance Pays Off
  25. Offer Packages, Not Just Individual Services
  26. Keep Learning About New Products
  27. Don’t Be Afraid to Charge What You’re Worth
  28. Your Team is Your Biggest Asset
  29. Networking is Important
  30. Enjoy the Journey
30 Lessons in 30 Years
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